FeedbackFans.com Affiliate Programme Terms and Conditions
The purpose of the FeedbackFans.com Affiliate Programme is to reward Affiliates for any new customers that they refer to FeedbackFans.com by properly advertising the FeedbackFans.com domain through legitimate methods.
By joining our Affiliate Programme, you agree to abide by the terms and conditions detailed in this Agreement.
This Agreement contains the complete terms and conditions that apply to your participation as a member of the FeedbackFans.com Affiliate Programme. This Agreement constitutes the entire agreement between FeedbackFans.com and the Affiliate and any pre-existing agreement or arrangement between FeedbackFans.com and the Affiliate shall be terminated forthwith upon completion of this Agreement, save that any outstanding commissions owed to you prior to the revocation of your affiliate status will be credited to the Affiliate’s account and can be used to purchase FeedbackFans.com products or services.
Your Acceptance of these terms and conditions will be indicated by completing an online application to join our Affiliate Programme.
1. Definitions
“this Agreement” shall mean the contents of the contract between FeedbackFans.com and the Affiliate in respect of the Programme.
“FeedbackFans.com” shall mean FeedbackFans.com Limited of (Company No. 08464194), whose registered office is at 45 Brampton Gardens, St Neots, PE19 2DU.
‘the Site’ shall mean FeedbackFans.com website.
‘the Programme’ shall mean the affiliate Programme as set out on the Site and that is governed by this Agreement.
‘the Link’ shall mean the HTML link provided from time to time by FeedbackFans.com to link the Affiliate’s website to the Site.
‘the Affiliate’ shall mean the party who agrees to take part in the Programme.
2. The Programme
2.1) The Programme shall be the affiliate programme as set out on the Site from time to time.
2.2) FeedbackFans.com is entitled to vary, amend or cancel the Programme without giving notice to the Affiliate. FeedbackFans.com may make any such change by publishing any revised terms on the Site.
2.3) The Programme is expressly a business-to-business relationship and both FeedbackFans.com and the Affiliate enter into it in a business capacity and not as a consumer.
2.4) The Programme does not entitle the Affiliate to represent themselves as an agent, partner or any other form of associate of FeedbackFans.com other than as an Affiliate as expressly provided for in this Agreement.
3. Suitability for the FeedbackFans.com Affiliate Program
3.1) FeedbackFans.com reserves the right to terminate this Agreement and the Affiliate’s status at any time for any reason whatsoever, at its sole discretion.
3.2) In particular if FeedbackFans.com deems that the Affiliate’s website is inappropriate for the Programme then this Agreement shall be terminated. The Affiliate’s website may be deemed inappropriate if in the view of FeedbackFans.com it contains, promotes or contains links to sites that are:
3.3) discriminatory, sexually explicit or violent material, or
3.3) promote, depict or contain links to material that promote or depict discrimination based on race, gender, religion, national origin, physical or mental disability, sexual orientation, or age, or
3.4) contains unlawful material, this shall include but not be limited to materials that may possibly violate another’s intellectual property rights, or
3.5) contains information regarding, promotes or links to a site that provides information or promotes illegal activity, or
3.6) for any other reason that is deemed by FeedbackFans.com (at its sole discretion) to be unsuitable.
3.7) Upon completing the Affiliate Programme Application, you are automatically accepted on the Programme. FeedbackFans.com reserves the right to withdraw Affiliate status at anytime after you have been accepted onto the Programme for any reason that FeedbackFans.com deems relevant. Acceptance into the Programme does not mean that FeedbackFans.com has specifically approved the Affiliate or its website.
4. Legitimate methods of advertising
4.1) In order to receive commission’s for referring customers to FeedbackFans.com, the Affiliate must engage in proper advertising. Affiliates found to be engaging in improper advertising shall have their agreement terminated and their affiliate status revoked. FeedbackFans.com shall be the sole and absolute arbiter of what constitutes proper advertising.
4.2) A non-exhaustive list of examples of improper advertising shall include but not be limited to:
4.2.1) the forwarding of any urls direct to FeedbackFans.com (this includes misspells of the above trademark domain); and
4.2.2) forcing cookies through iframes;
4.2.3) advertising through third party networks; with the exception arising from Clause 4.3 below;
4.2.4) brand bidding (including misspells) for PPC advertising,
4.2.5) including your FeedbackFans.com affiliate link within Unsolicited Commercial Email (UCE) or SPAM,
4.2.6) including any of FeedbackFans.com url in search adverts.
4.3) Affiliates are permitted to promote FeedbackFans.com through various social media communities, as a limited exception to Clause 4.2.3 above. However, Affiliates are not permitted to create groups or specific web pages in social communities whereby they purport or hold themselves out to be representatives of FeedbackFans.com.
4.4) FeedbackFans.com reserves the right to conclude that you have engaged in an improper method of advertising according to our standards, at our sole discretion. We may come to such a conclusion even if it is based upon our opinion or mere suspicion or belief and is without any duty on FeedbackFans.com to prove that our opinion or suspicion is well-founded; and even if our opinion is proven not to be well-founded or if other hosting/domain name companies have not deemed it to be an improper method of advertising.
4.5) Any Affiliate found to be adopting improper methods of advertising for the purpose of the Programme shall be deemed to have been in breach of this Agreement and shall have their Affiliate status revoked. Such an Affiliate will therefore immediately cease in being an Affiliate of FeedbackFans.com.
4.6) Any sales that have been generated through improper advertising will not qualify for commission or credit from FeedbackFans.com.
4.7) Any Affiliate found to be utilising these or any other improper methods of advertising may be required to pay back any such commission that has been paid by FeedbackFans.com to them. If FeedbackFans.com elects not to enforce this right it shall not be deemed to be a waiver of any other rights that it may have under this Agreement.
5. The Procedure
5.1) Subject to the terms of this Section, we will provide to you all Links, and any related banners, graphics, or text advertisements necessary to promote and offer the FeedbackFans.com Services to your site’s visitors and/or its members. The FeedbackFans.com link may contain any picture, text, logo, graphic, that maybe be attributed with FeedbackFans.com.
5.2) FeedbackFans.com reserves the right to change the content and or display of the Link from time to time in our sole discretion. The link will connect your site with the area on our site (the landing page) where your referral may apply for FeedbackFans.com products directly with us. The presence of the FeedbackFans.com link on your site will serve to identify you as a member of our Affiliate Programme.
6. The Payment of Commission
6.1) Once a customer has arrived at our website having followed the Link, their actions on our website will be tracked for 90 days using a cookie. You will earn commission on their first order that is placed during the 90 day period. FeedbackFans.com will not be responsible for commissions missed due to the cookie being deleted or blocked or in any other way failing to track the customer from the Link.
6.2) Affiliates will only earn commission fees only with respect to activity on our site occurring directly through the Link that will appear on their website.
6.3) FeedbackFans.com is under no obligation whatsoever to pay any commission to any Affiliate who does not strictly follow this Agreement as published from time to time.
6.4) FeedbackFans.com reserves the right to take legal action against any Affiliate that commits fraud, or conspiracy to defraud and to recover any commissions paid to an Affiliate which was earned as a result of such fraud. For the purposes of this agreement fraud shall include but not be limited to wittingly violating the terms of this Agreement.
6.5) FeedbackFans.com will only make a payment to the Affiliate when the level of commission due at the end of a given calendar month is above the commission balance threshold.
6.6) the commission balance threshold for the purpose of this agreement is £50.
6.7) FeedbackFans.com reserves the sole right to change the commission balance threshold at any time it sees fit without the prior the consent of its affiliates. In the event of a commission balance threshold change FeedbackFans.com shall notify all its affiliates of the change before hand. If any modification to the commission balance threshold or the Agreement as a whole is not acceptable to an Affiliate, the Affiliate shall be entitled to terminate this Agreement. If an Affiliate terminates this Agreement for any reason whatsoever then it shall not be entitled to any commission payments earned after it has terminated this Agreement.
6.7) The Affiliate’s continuing participation in the Programme constitutes its acceptance of any change to the commission balance threshold or to any other part of this Agreement.
6.8) Affiliates that exceed the commission balance threshold will automatically be credited with balance within the FeedbackFans.com Control Panel.
6.9) Affiliates that do not reach the £50 commission balance threshold in one calendar month will not lose their accrued commission. Their accrued credit for that particular calendar month will be carried over and applied to the next calendar month, this process shall continue until the client reaches the commission balance threshold when they will be entitled to receive a payment from FeedbackFans.com.
6.10) FeedbackFans.com will only pay out commissions on sales that are 30 days old.
6.11) It is the sole responsibility of an Affiliate to make sure that their contact details are up to date and accurate on the FeedbackFans.com system in order to facilitate the payment to be made to them.
6.12) Affiliates will only be paid Commissions for the first order made by their referral customer only. Commissions will not be not paid on orders made by existing FeedbackFans.com customers.FeedbackFans.com will not pay commission for products that an Affiliate purchases for itself through the Link. The FeedbackFans.com system will simply not recognise this as an Affiliate sale. Web agencies or resellers purchasing domains or products through their account for other people are encouraged to contact FeedbackFans.com directly for information on how they can become eligible for commission.
7. FeedbackFans.com’s Obligations
FeedbackFans.com agrees to undertake the following obligations:
7.1) provide all information necessary to allow the Affiliate to make necessary the Link from the FeedbackFans.com to the Affiliate’s site,
7.2) processing all orders for FeedbackFans.com products or services placed by a referral following the Link,
7.3) tracking the number and amount of relevant sales generated through the Link,
7.4) providing information to you regarding commission payments,
7.5) credit card authorisations, payment processing, cancellations, returns, and all other related customer service for FeedbackFans.com for the purpose of our business, and
7.6) establishing the commission balance threshold, payment frequency and payouts of earned commissions as contained in Section 6 of this Agreement.
8. The Affiliate’s Obligations
The Affiliate agrees to be solely responsible for the following and shall keep FeedbackFans.com fully indemnified in respect of:
8.1) the content of the Affiliate’s site or any site that they may be connected to,
8.2) any misrepresentation of FeedbackFans.com or its products or services,
8.3) making of any false claims, representations or warranties in connection with FeedbackFans.com,
8.3) ensuring that your site and your products and services that you offer from your site comply with all applicable copyright, trademark, any intellectual property right, Data Protection, anti-spam or any other applicable law,
8.4) obtaining permission to use another party’s copyrighted or any other proprietary material,
8.5) the development, operation and maintenance of the Affiliate’s site and for all materials that appear on it. For the purposes of this Agreement this shall include but not be limited to, the technical operation of your site and all related equipment; the accuracy and propriety of materials posted on your site; and ensuring that materials posted on your Site do not violate or infringe upon the rights of any third party and are not libellous or otherwise unlawful or illegal. FeedbackFans.com hereby disclaim all liability for all such matters,
8.6) Affiliates also agree to indemnify and hold harmless FeedbackFans.com, its parent company, sister companies, subsidiaries and affiliates, and their directors, officers, employees, agents, shareholders, partners, members and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, expenses, and costs insofar as such arise out of or are based on, or in any way connected with this Agreement.
8.7) the payment of all tax and national insurance payable on any payments made to you by FeedbackFans.com.
9. Right to Name as a Reference Customer
9.1) Affiliates shall not create, publish, distribute, or permit any written or graphical material that makes reference to FeedbackFans.com other than those mentioned in this Agreement or otherwise provided by FeedbackFans.com, without the prior written consent of FeedbackFans.com. FeedbackFans.com reserves the right to refuse any request for consent under this Agreement.
10. The License
10.1) FeedbackFans.com grants to the Affiliate a non-exclusive, non-transferable, revocable right to access the FeedbackFans.com site through the Link solely in accordance with the terms of this Agreement. This license shall be used solely in connection with the Link, and it will extend to the use of our logos, trade names, trademarks and similar identifying material relating to FeedbackFans.com and which FeedbackFans.com shall provide to the Affiliate, for the sole purpose of establishing the Link to FeedbackFans.com so customers can purchase FeedbackFans.com products and services.
10.2) Affiliates cannot modify or change the Link or any other materials provided by FeedbackFans.com in any way.
10.3) Other than establishing the Link, the Affiliate shall not make any use of any of the licensed materials noted in the aforementioned paragraph provided by FeedbackFans.com without first obtaining the prior written consent of FeedbackFans.com. Affiliates shall not use the Licensed Materials in any manner that is inappropriate or that is in any way detrimental to the FeedbackFans.com brand or any other brands.
10.4) FeedbackFans.com reserves all of its rights in the materials provided and all of its other proprietary rights. FeedbackFans.com shall be entitled to revoke this license to use the Link or the materials at any time and at its sole discretion.
10.5) The licenses described in this Section shall expire upon the termination of this Agreement.
10.6) Any inappropriate use of the Link, text, banners or other advertisements not expressly approved of in writing or provided by FeedbackFans.com may be cause for immediate termination of this Agreement.
11. Terms of the agreement
11.1) The terms of this Agreement will begin upon your signup with the Programme and will end when your affiliate account is terminated.
11.2) Upon the termination of this Agreement any commission that has not yet reached the commission threshold shall be turned into credit which can only be used to purchase products or services from FeedbackFans.com.
12. Modification
12.1) FeedbackFans.com reserves the right to modify or otherwise change the terms of this Agreement at any time as it sees fit. FeedbackFans.com shall make such modifications by way of publishing revised terms on the Site. Affiliates only remedy in the event of revised terms of this Agreement being published shall be to terminate this Agreement. An Affiliate shall be deemed to have accepted of any modification to this Agreement as published from time to time.
13. Limitation of Liability
13.1) FeedbackFans.com shall not be liable to the Affiliate or to any other person, for indirect, incidental, or special damages, lost profits, loss of goodwill, lost savings, or any other form of consequential damages, regardless of the form of action, even if FeedbackFans.com has been advised of the possibility of such damages, whether resulting from breach of its obligations under this Agreement or otherwise.
13.2) FeedbackFans.com’s entire liability in respect of any liability arising under this agreement will not exceed the total commission fees paid or payable to the Affiliate under this Agreement.
13.3) FeedbackFans.com makes no warranties, either express or implied, concerning the performance or functionality of the FeedbackFans.com services, or the Programme as a whole. This includes but is not limited to the Link or any other affiliate advertisements and hereby expressly disclaims all implied warranties, including warranties of merchantability or fitness for a particular use or purpose.
13.4) FeedbackFans.com shall under no circumstances be liable to the Affiliate or to any other person or entity for any loss, injury, or damage, of whatever kind, resulting from or arising out of any mistakes, errors, omissions, delays, or interruptions in the receipt, transmission, or storage of any messages or information arising out of or in connection with the Programme or FeedbackFans.com.
14. Governing Law
14.1) This Agreement is governed by, and is construed in accordance with the laws of England and Wales.
14.2) The Courts of England and Wales shall have jurisdiction to hear any disputes arising from this Agreement.
14.3) FeedbackFans.com shall not be liable for the legality of FeedbackFans.com service in countries other than the United Kingdom.
14.4) Affiliates are solely responsible for the legality of the use of the service if the Affiliate in question is registered to FeedbackFans.com service from a country other than the United Kingdom or if the Affiliate’s website is on a server in a country other than the United Kingdom.
15. Acceptance
15.1) By completing an online application to join our Affiliate Programme, the Affiliate acknowledges that they have read the terms and conditions of this Agreement, understand them and agree to be bound by them.
