For the past decade, marketing strategies have been dominated by performance-driven campaigns. Search ads, PPC, and display marketing reigned supreme, with data points and algorithms dictating the rules of the game. It felt like the art of storytelling had been lost in the digital wilderness. But now, something exciting is happening: storytelling is making a big comeback, and platforms like TikTok and YouTube are leading the charge.
Why the shift? Audiences are increasingly seeking connection. Rather than being bombarded with product specs and “Buy Now!” messages, consumers are hungry for stories that speak to their values, aspirations, and emotions. In short, people want to feel something again, and brands that deliver engaging, heartfelt narratives are winning over this new generation of customers.
From Data to Drama: The Rise of Storytelling
There’s no denying that performance marketing was, and still is, incredibly effective. Its success was born from the power of analytics, where brands could track every click, impression, and conversion, leading to strategies that were all about numbers. The downside? These campaigns lacked the human touch. It became less about the brand’s message and more about how much of the budget was poured into bidding for the top spot on Google or Facebook.
Fast forward to today. TikTok and YouTube have created platforms where stories take centre stage. Audiences engage with content that entertains, educates, and most importantly, tells a story they can connect with. These platforms don’t just encourage storytelling; they demand it. Whether it’s a one-minute emotional rollercoaster on TikTok or a five-minute branded documentary on YouTube, the key to success lies in creating narratives that resonate.
Real-Life Examples of Storytelling in Action
Let’s dive into some recent campaigns that are making waves by embracing storytelling.
1. Apple’s “The Underdogs” Series (YouTube)
Apple has always been a master of storytelling, and their recent YouTube series, The Underdogs, is no exception. It’s a mini-series featuring a group of office workers who use Apple products to navigate various challenges. The latest episode, Escape from the Office, taps into the realities of remote working in a post-pandemic world. It’s witty, relatable, and most importantly, the Apple products feel like an organic part of the story—not forced props. Audiences relate to the characters’ struggles, and the narrative cleverly highlights Apple’s ecosystem without needing to scream “buy this product”.
2. Duolingo’s TikTok Masterclass
Duolingo, the language-learning app, is absolutely nailing storytelling on TikTok, but in an unexpected way. Rather than focusing on traditional ads, Duolingo’s account is a chaotic blend of humour, pop culture references, and the company’s owl mascot, Duo, in various hilarious situations. The key to its success? Each video tells a quirky, unpredictable story that captures viewers’ attention. While some of these clips have little to do with language learning, they keep the brand top of mind and relatable. Duolingo’s approach shows that storytelling can sometimes be unconventional, and in their case, a bit bonkers—but it works.
3. Lego’s “Rebuild the World” Campaign (YouTube and Social Media)
Lego has always been about imagination, and their Rebuild the World campaign takes that ethos to new heights. The latest video in this series doesn’t just show kids playing with Lego—it tells the story of a world where creativity knows no bounds. From a lion befriending a rabbit to a dragon helping a child build a bridge, this campaign taps into the magic of imagination. It’s the perfect balance between product and narrative, showing viewers that with Lego, anything is possible. This storytelling approach hits home with both parents and kids, who connect emotionally with the message of limitless creativity.
Why TikTok and YouTube Are Leading the Charge
What’s behind TikTok and YouTube’s success in storytelling? Both platforms have democratised content creation, allowing anyone with a smartphone to become a storyteller. This user-driven format not only encourages creativity but also means brands need to step up their game if they want to be heard.
On TikTok, the short-form video format pushes brands to deliver quick, punchy stories that grab attention immediately. Audiences have no patience for ads that feel, well, like ads. Brands are instead weaving their products into entertaining narratives, often using humour, emotion, or even suspense to keep viewers hooked.
YouTube, on the other hand, is perfect for long-form content. This gives brands the space to build deeper narratives that unfold over time. Whether it’s episodic content, like Apple’s series, or short films that highlight a brand’s values, YouTube offers a canvas for storytelling at its finest.
What This Means for Your Business
Whether you’re running a small business or heading a growing startup, it’s time to reconsider how storytelling can play a role in your marketing. No, you don’t need the budget of Apple or Lego to create compelling content. What you need is a story that connects with your audience’s emotions, values, or aspirations.
Here are a few ways to get started:
- Know your audience: What are their challenges? What excites them? Your stories should speak to the experiences and emotions that matter most to them.
- Be authentic: People can sense when a story is forced. Keep it real and focus on sharing genuine experiences, whether it’s a customer testimonial or a behind-the-scenes look at your business.
- Keep it engaging: Whether you’ve got 10 seconds or 5 minutes, make every moment count. Use humour, surprise, or even suspense to keep your audience hooked until the very end.
Ready to Share Your Story?
In a world where audiences crave connection over conversion, storytelling is more important than ever. With platforms like TikTok and YouTube levelling the playing field, even the smallest of brands can create stories that resonate. Are you ready to ditch the old performance-driven approach and start crafting stories that leave a lasting impact?
So, what story are you going to tell today? Share your thoughts in the comments or take a moment to reflect: how could storytelling breathe new life into your marketing strategy?
Chris Barnard has spent over 15 years delivering exceptional revenue growth for ambitious businesses in the UK, Europe and North America through his marketing technology business, FeedbackFans.com and as an independent business consultant.
By his mid-20’s he was running digital departments for FTSE100 companies in London, eventually leading to a very successful period in digital customer acquisiton for a well-known brand in his early 30’s generating nine-figure revenues with seven-figure budgets. He now puts his experience, knowledge and ideas into good use, supporting challenger brands and forward thinking businesses to outperform in their sectors, whilst disrupting and improving the marketing, technology and development sectors that FeedbackFans.com inhabits.
Feedback Fans provides a unique next-generation managed technology and marketing platform that delivers outstanding and out-sized results for businesses in sectors such as finance, retail, leisure, and professional services.
With our unparalleled expertise in creating cutting-edge solutions and environments, we empower our clients and users to thrive and outperform in the digital age.
Chris Barnard is Managing Director of FeedbackFans.com and producer of the Bear Business Vodcast