it’s easy to forget one key ingredient that can make or break your international marketing efforts: localisation. Whether you’re tapping into the vibrant markets of South America, the bustling tech hubs of Asia, or the charm of European cities, speaking the local language—literally and figuratively—is crucial. And we’re not just talking about translating words; we’re diving into the nuances of culture, tone, and customer expectations.
The Language of Connection
Let’s face it, marketing isn’t just about selling products—it’s about connecting with people. Now, imagine receiving a marketing email that’s clearly meant for someone else’s market, riddled with cultural faux pas or idioms that don’t quite translate. If you’re lucky, your audience might chuckle and move on. If not, they could click “unsubscribe” faster than you can say “lost in translation.”
Take British English, for instance. It’s familiar to many, but those quirky localisations—favourite with a ‘u,’ anyone?—might bewilder an American reader. Now, crank up the complexity with Portuguese or Spanish. A message in European Portuguese could feel off in Brazil, and a Spanish campaign meant for Spain might leave a Mexican audience scratching their heads. It’s not just about the words; it’s about speaking to the heart of the audience.
The Cultural Mosaic
Localisation goes beyond mere language. It’s about embedding your brand into the local culture. South American Portuguese, for example, isn’t just a variant of the language—it’s infused with unique expressions, humor, and cultural references that European Portuguese lacks. Ignoring these subtleties can make your brand seem out of touch or, worse, irrelevant.
Consider this: What works in one market could flop in another. A humor-laden campaign in the UK might need a different twist in Germany, where humor is more understated. The key is not just translating but transcreating—adapting your content to resonate deeply with local audiences.
Digital Empathy in Action
Email marketing might not be the trendiest tool in the box anymore, with social media and influencer marketing stealing the limelight. Yet, emails still have their charm—if done right. A localized email campaign doesn’t just reach inboxes; it speaks directly to the recipient in a way that feels personal and relevant.
Imagine a Brazilian customer receiving an email in European Portuguese. Sure, they’ll understand it, but it won’t feel like it’s meant for them. It’s like inviting someone to a party with the wrong address—they might get there, but not without some confusion and frustration. Conversely, a well-localized email is like a personal invitation that makes the recipient feel seen and valued.
Localisation: The Key to Global Success
So, why should you invest in localisation? Because it builds trust, enhances user experience, and boosts engagement. In a world where customers are bombarded with generic marketing messages, a localized approach makes your brand stand out. It tells your audience, “We understand you, and we’re here for you.”
But hey, don’t just take our word for it. Next time you’re crafting a marketing campaign, ask yourself: Does this content speak to the local culture? Are we making an effort to understand our audience’s unique preferences and values? If the answer is yes, you’re already ahead of the game.
Your Turn to Localize
Ready to make your mark in the global marketplace? Start by immersing yourself in the cultures you’re targeting. Collaborate with local experts, do your homework, and never underestimate the power of a well-placed idiom or culturally relevant joke. Your audience will thank you, and your marketing efforts will reap the rewards.
And remember, every click, laugh, or even a forgiving chuckle is a step closer to building a brand that truly resonates worldwide.
Over to you: Have you ever stumbled upon a hilariously out-of-place marketing message? Or maybe you’ve nailed a campaign by getting the localisation spot-on? Share your stories in the comments below, and let’s learn from each other’s global adventures! 🌍
Chris Barnard has spent over 15 years delivering exceptional revenue growth for ambitious businesses in the UK, Europe and North America through his marketing technology business, FeedbackFans.com and as an independent business consultant.
By his mid-20’s he was running digital departments for FTSE100 companies in London, eventually leading to a very successful period in digital customer acquisiton for a well-known brand in his early 30’s generating nine-figure revenues with seven-figure budgets. He now puts his experience, knowledge and ideas into good use, supporting challenger brands and forward thinking businesses to outperform in their sectors, whilst disrupting and improving the marketing, technology and development sectors that FeedbackFans.com inhabits.
Feedback Fans provides a unique next-generation managed technology and marketing platform that delivers outstanding and out-sized results for businesses in sectors such as finance, retail, leisure, and professional services.
With our unparalleled expertise in creating cutting-edge solutions and environments, we empower our clients and users to thrive and outperform in the digital age.
Chris Barnard is Managing Director of FeedbackFans.com and producer of the Bear Business Vodcast