The gated content strategy – offering valuable resources in exchange for prospect contact info – was once the B2B marketing crown jewel. Get those precious emails, follow up with hyper-targeted content, and voilà: lead pipeline paradise. But as the digital landscape and consumer expectations have evolved, some marketers now wonder, “Is gated content still worth it?”
Here’s the breakdown on the pros, cons, and modern relevancy of gated content in the age of brand building and creator-led engagement.
What Exactly Is Gated Content?
Simply put, gated content (or lead magnets) is content that requires a visitor to provide their contact information, usually an email, in exchange for access. These might be ebooks, whitepapers, webinars, or detailed guides designed to lure in potential leads. Sound like an old-school approach? That’s because it is. But like most things, it comes with its strengths, weaknesses, and evolving role in modern marketing.
The Pros of Gated Content
1. Lead Generation at Scale
- Gated content remains a reliable way to grow your database of potential customers. According to a Demand Gen Report, 63% of B2B buyers are willing to share their information if they believe the content is valuable.
- By providing prospects with something useful, you’re also giving them a reason to remember your brand. When executed well, gated content can position you as a valuable resource rather than just another company in their inbox.
2. Nurturing and Segmenting Leads
- Having an email or phone number lets you initiate drip campaigns, customize follow-up messaging, and cater content to different stages of the buyer’s journey. Research by HubSpot shows that companies with well-segmented email campaigns see a 760% increase in revenue.
- Gated content isn’t just about collecting contacts. It’s a key tool for segmenting and nurturing audiences, giving you more personalized touchpoints with qualified leads.
3. Insight Into Prospect Interest
- By tracking which content a user opts to “unlock,” you gain insights into their interests and needs. For example, a prospect who downloads a whitepaper on supply chain management may be looking for solutions in that space. This can help your sales team tailor their approach, increasing conversion likelihood.
- In the age of privacy, consumers often prefer selective information exchange over invasive tracking, which can make gated content feel like a fair trade-off for both sides.
The Cons of Gated Content
1. Audience Hesitancy in a Trust-Driven Market
- Many people are wary of sharing their personal information due to privacy concerns. A Cisco report indicates that 86% of consumers want more control over their personal data.
- Gated content risks deterring potential customers who would rather walk away than give up their email. With many brands now offering value without gatekeeping, consumers may avoid companies that still require forms for access.
2. Straining Customer Relationships with Over-Messaging
- Marketers can often get overeager with follow-ups after capturing contact information, leading to “lead fatigue.” Overwhelming prospects with content and offers right after their first gated download can backfire, pushing them to unsubscribe rather than convert.
- Today’s audience expects non-intrusive engagement. They’re more likely to build trust with brands that focus on nurturing relationships over capturing leads.
3. Potential Hindrance to Organic Reach and SEO
- Gating content can impact SEO, as search engines can’t “see” the content hidden behind a form. Since Google values content that’s easily accessible and informative, gating could reduce your search visibility.
- In 2024, content visibility and organic discovery are as critical as ever. Free, ungated content that’s open to sharing across social media can generate organic traffic, expand reach, and drive more qualified visitors to your site without needing to gatekeep.
Why Gated Content Has Lost Some Steam in the Creator Economy
The rapid growth of the creator economy has shifted the paradigm around brand engagement. With an increasing preference for brands that “feel human,” consumers want authentic, valuable interactions, not sales pitches in disguise.
1. Community-Driven Marketing
- Today’s consumers gravitate towards communities and creator-led spaces that provide genuine value and human connection. Platforms like LinkedIn, Instagram, and YouTube allow brands to reach audiences organically through community-led discussions and collaborations with trusted influencers.
- Community-oriented content offers immediate and free access to value, creating a sense of loyalty without strings attached. This open-access approach boosts trust and brand affinity over time, unlike gated content that could create transactional relationships.
2. Brand as the Value, Not the Product
- Traditional gated content was about proving your value before you were willing to “give it all away.” Now, it’s more beneficial for a brand to provide continual value through regular, ungated content that builds a loyal following over time.
- Modern marketing favors a content-as-relationship approach, where every piece of free content reinforces the brand’s credibility, making consumers more likely to choose the brand out of trust when they’re ready to buy.
How to Make Gated Content Work in 2024
So, is gated content dead? Not exactly. But it does need to evolve. Here are a few ways to optimize gated content for today’s landscape:
- Prioritise High-Value Offers: Gate only your highest-value content, like extensive industry reports or deep-dive research guides. Ensure what’s gated is worth it and unique enough that people won’t mind sharing their information.
- Be Transparent About Data Use: Outline exactly how you’ll use prospect information and make it easy for them to opt out if they’re not interested. Transparency builds trust, even if you’re asking for a bit of their data in return.
- Consider Interactive Content: Quizzes, calculators, and assessments can serve as modern lead magnets that are inherently valuable, giving audiences insights right away. Plus, interactive content tends to have higher engagement rates.
- Offer Both Gated and Ungated Content: Maintain a balance between accessible content and gated resources. This way, audiences can choose how and when to engage, which builds a stronger, trust-based relationship.
The Verdict: Is Gated Content Still a Viable Strategy?
The truth is, gated content still has a place in a well-rounded content strategy, but it’s no longer the only or primary tactic it once was. In the current landscape, creating a blend of gated and ungated content allows brands to capture leads without limiting reach or alienating audiences.
In a world where consumers expect trust and openness, brands can gain more by opening their doors than keeping content under lock and key. So, if you’re rethinking your strategy, maybe it’s time to ask, “How can we give value first?” because that, in the end, is the ultimate lead magnet.
Ready to rethink your content strategy? Drop a comment below with your experiences on gated content, or let us know if you’ve found new ways to engage your audience. And if you want more insights like these, feel free to sign up – no gatekeeping here!
Chris Barnard has spent over 15 years delivering exceptional revenue growth for ambitious businesses in the UK, Europe and North America through his marketing technology business, FeedbackFans.com and as an independent business consultant.
By his mid-20’s he was running digital departments for FTSE100 companies in London, eventually leading to a very successful period in digital customer acquisiton for a well-known brand in his early 30’s generating nine-figure revenues with seven-figure budgets. He now puts his experience, knowledge and ideas into good use, supporting challenger brands and forward thinking businesses to outperform in their sectors, whilst disrupting and improving the marketing, technology and development sectors that FeedbackFans.com inhabits.
Feedback Fans provides a unique next-generation managed technology and marketing platform that delivers outstanding and out-sized results for businesses in sectors such as finance, retail, leisure, and professional services.
With our unparalleled expertise in creating cutting-edge solutions and environments, we empower our clients and users to thrive and outperform in the digital age.
Chris Barnard is Managing Director of FeedbackFans.com and producer of the Bear Business Vodcast